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Article 33 Indonesia's public discussion together with the Development Studies Forum on "ACCES FOR PERSONS WITH DISABILITIES TO PUBLIC SERVICES was carried out via an online meeting application on Thursday, 10 September 2020. This discussion was moderated by Indira Pramesi as a representative of Article 33 Indonesia. This online public discussion presents Dra. Eva Rahmi Kasim M.DS (Director of Social Rehabilitation for Persons with Disabilities, Ministry of Social Affairs), Father Avent Saur (Chair of the Kasih Insanis Group, Kita Keluarga Insani Foundation), and Mulyana (researcher for Article 33 Indonesia). This public discussion webinar was attended by around 23 participants (during the activity the number of participants may increase or decrease at any time due to possible technical problems from the participants themselves). Some of the participants were BAPPEDA Klaten Regency, representatives of the Ende Health Service, representatives of BAPPEDA Ende, representatives of BPS, representatives of KSI, as well as representatives of several non-governmental organizations.

As a result of this public discussion, we were able to identify problems in access for people with disabilities to public services in the regions as well as identify policy directions regarding people with disabilities, including in relation to the response to the COVID-19 pandemic. Mulyana explained the initial findings of the study that Article 33 Indonesia conducted regarding "ACCESSIBILITY OF PERSONS WITH DISABILITIES TO HEALTH SERVICES". The presentation presented by Mulyana shows that the data collection process for people with disabilities in the regions is still not integrated between the central and regional levels, especially at the lowest levels of government. The issue of data collection itself also tends to still vary between sectors (not the same data). The public services provided, especially health services, still focus on fulfilling minimum services and still emphasize ODGJ (People with Mental Disorders). Planning and monitoring-evaluation processes for implementing programs for persons with disabilities are still not strong due to understanding the substance of regulations without adequate and valid data. The organizational structure in the OPD also changes frequently so that it always requires the transfer of knowledge from previous officials to new officials.

Mrs. Eva, as a representative from the government, explained in her presentation that the government had begun to change the paradigm of public services into integrated and sustainable social services, reaching all citizens (inclusive), comprehensive, standardized, institutionalized and professional systems and programs and prioritizing prevention, prioritizing family, community and social services temporary institutions, as well as professional human resources. Technical policies related to social protection and rehabilitation programs have also been prepared by the central government which consists of six points, namely (1) respecting, fulfilling and protecting the rights of persons with disabilities, (2) strengthening the social rehabilitation system integrated with social security, social empowerment and social protection, (3) expanding the reach of family, community and residential-based social rehabilitation, (4) strengthening the capacity and institutions of large centers/local centers/social rehabilitation institutions and LKS, (5) increasing prevention, rehabilitation, empowerment, security and social protection campaigns in all sectors and society, as well as (6) increasing the role of local government, society and the private sector in social services. To support these things, operational strategies are also created so that public services for people with disabilities can be provided optimally. In the question and answer session, Ms. Eva also explained that the government, especially the Ministry of Social Affairs, also provides assistance such as capital for shelter homes, the ATENSI and SERASI platforms to support community groups/communities that try to help people with disabilities and ODGJ.

On the other hand, Father Avent explained the real conditions in the field, especially for ODGJ in the Ende area. He stated that community organizations such as KKI must act on their own with more effort because government assistance for people with disabilities and ODGJ is still unable to overcome all the problems that exist in the field. However, over time, government assistance and attention has increased. Apart from that, he also stated that public education about people with disabilities and ODGJ is important so that there is no mistreatment of them and families and the community provide appropriate help, one of which is by bringing them to public services related to the needs of people with disabilities and ODGJ.

The aim of this online public discussion is to see the suitability of the findings of the Indonesian Article 33 study with disability issues in other regions (in this case the Ende region, NTT) regarding health services. Apart from that, Mrs. Eva's recommendation regarding the importance of regions having a Master Plan for Persons with Disabilities is also a consideration in matters that need to be followed up. There are two things that will be done: 1) Continuing the study to explore the main issues regarding health services for people with disabilities and 2) collaborating with various stakeholders in the study area to increase awareness by creating targeted policy documents with measurable indicators.